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HEARING AIDS of CANADIAN FIRM
UNITRON

Unitron

"At Unitron, we believe exceptional customer service is built on great people.
And we have some of the best people in the business. But don't take our word for it.
Listen to what they have to say firsthand."
Jan Metzdorff, President of Unitron
Unitron Hearing Ltd is the one of the largest companies representing today in the world market modern digital hearing aids with innovative technologies and functions that allow you to hear better. Since foundation in 1964 Unitron has established itself as one of the fastest growing and successful manufacturers of hearing aids in the world. Each new range of hearing aids from Unitron company is impeccable quality, advanced technological developments and more than 50 years of experience in the field of hearing care.

About us

LLC "YOUR HEARING is OUR CARE" is the official distributor of hearing aids of the Canadian company UNITRON HEARING Ltd in Ukraine
We have all the facilities to provide highly effective and high-quality assistance to people with hearing impairment. For every person, hearing damage can be caused by different reasons and each hearing loss is different. In order to identify the level of hearing loss and start to with it correctly, you need to make an appointment with a hearing healthcare professional and check your hearing.
In our centers you will be provided with a full range of necessary services for hearing diagnostics and auditory prosthetics.
In addition, you can purchase everything you need for comfortable use of your hearing aid: batteries, filters, universal earmolds, drying pallets.
Employees of our company and its regional representatives are highly qualified specialists who will conduct qualitative diagnostics, select and adjust the hearing aid according to the client's hearing loss. On the basis of our own service center, we provide warranty and post-warranty repair and service of all Unitron units.

Flex:Trial

Take a hearing aid before trying to buy. It's normal that you have a lot of questions when buying hearing aids. That's why we have Flex: trial. It allows you to test our hearing aids in real life situations, so you can be sure that those devices that you chose will be benefit for you.
Come to the hearing healthcare professional for the purpose of examining your hearing and selecting hearing aid
Take a trial device on a test wearing and test it, a deposit - 4000 UAH.
Week of trial wearing - 100 UAH
After trial wearing, share your impressions with your hearing healthcare professional.
If the result of a trial wearing has arranged you, buy hearing aid.
How to take care of hearing aids
Cleaning
- Clean you hearing aids every day. Use soft сloth of special brash for hearing aid to clear it outside. Never use alcohol or detergents. They harm internal components.
- Regularly use the drying kit to prevent entering moisture to hearing aids and damaging the components. You can buy it in your hearing healthcare professional. .
- Use a brush to remove earwax. Never use a sharp object to clean the earwax
- Replace earmolds when they become hard, cracked, hard or change color..

Storage
- Store hearing aids in dry place.
- Open battery compartment, if you don't use hearing aid.
- Protect your hearing aids from excessive heat (hair dryer, etc.).

Care
- Take off hearing aids when swimming or have intense sweating, etc.

- Use hair care products before taking on hearing aids.
- Regularly bring hearing aids to preventive maintenance.
- Avoid dropping or hitting the hearing instruments on hard surfaces.

Batteries
- Store batteries in a dry, safe place away from children and pets.
- The battery should be replaced immediately.
- Do not throw them into the garbage, but hand over for disposal.
Strategies that can help you in communication
Your legibility with or without hearing aids depends not only on you, but also on person who communicates with you.

Strategies that will help you communicate more effectively:
- Tell others that you have hearing loss, and let them know how they can help (for example, make sure that I look at you before talking to me, speak more slowly, look straight at me).
- Reduce background noise to a minimum - turn off the radio and TV when talking to others.
- Come closer to the person you communicate with, so you can see it well.
- When communicating in large companies, try to be in the center. At large gatherings, such as church services or lectures, sit in front fore part of the room or hall. Use auxiliary devices to speech enhancement if they are connected to devices.

How family and friends can help
to reduce background noise
- Reduce background noise by turning off the TV or radio,the dishwasher, fan and other noisy devices.
-
Come closer to communicate with

Easily read from your lips
- Do not cover your mouth by your hand, do not chew gum or eat during a conversation.
- Reduce the distance between you and the listener. Look straight at the person when you talk to him.
- Ensure that the conversation areas are well illumined so that the listener can see facial expressions.
- Avoid talking in the car, where it is difficult to hear between the front and rear seats or read from the lips.
- Pay attention to the listener before you start talking.

Speak naturally
- Speak with the usual average level of speech, and do not shout loudly or scream.
- Do not talk too fast."
- Pronounce your words clearly and allow the listener to understand fully the conversation.
- Re-phrase the sentence, and do not just repeat it, as some phrases are easier to read from the lips than others.
Adaptation to hearing aids
Perception through hearing aids may seem unusual at first, especially if you have not already heard for several years.

It takes a little time and patience to get used for hearing through hearing aids. Try to wear them as much as possible to get the most benefit, gradually increasing the time of wearing every day for the first week or two.

What you can feel:

Stuffiness of the ears
- When you start use hearing aids, your ears may feel that they are blocked - it is called the occlusion effect.
- In individual earplugs make a vent, which helps to remove occlusion.
- With an open type of earplug, you cannot experience occlusion at all.

Your own voice sounds become another
- When you first wear hearing aids, your voice will sound louder.
- When you wear them regularly, you will get used to the sound.

You hear a whistle from your hearing aids
- This whistle is called feedback.
- This can happen when you turn on the hearing aids and put them on, put your hand to your ear, put on a hat.
- Hearing aids have feedback reduction technologies that significantly reduce the possibility of whistling.
Guarantee
We want you to use hearing aids for a long time without any problems. If you have problems with the hearing aid (s) during the warranty period, bring the device with a warranty card to your hearing healthcare professional in order to diagnose the problem and confirm that this is a warranty repair.

International guarantee card EnRoute Warranty allows you to apply any service center in 65 countries around the world.


Learning videos
We hope that this video materials will make you feel more comfortable using your hearing aids.
Video lessons

Services

1
Consultation
Consultation of the hearing aid includes a general examination of the ear (ear canal) for detection traumas of the tympanic membrane and the presence of earwax plugs.
2
Hearing diagnostics
The hearing test is carried out using a set of special tests and measurements. Depending on the results of the hearing test, our experts objectively assess the degree of hearing loss. In Kiev centers of hearing "YOUR HEARING OUR CARE" on modern equipment are held:
Audiometry (tonal audiometry) is a subjective auditory test.
Impedancemetry - an objective auditory test, diagnosis of the middle ear (only in the main office).
Diagnostic Comprehensive Audiological Evaluationis an opportunity to make both audiometry and impedancemetry.
3
Hearing aid Evaluation Selection

Hearing aid Evaluation Selection is selection a hearing aid, taking into account the individual characteristics of hearing loss. Our experts will help you choose digital hearing aids, taking into account the needs, wishes and budget of the client.
4
Hearing Device Fitting
In our Kiev centers fitting and tuning of Unitron hearing aids is carried out:
• one (monoural), or two (binaural)
• one (monoural), or two (binoually), purchased abroad
5
Production of hearing aids in the ear
Hearing aids In-the-ear are different in that the case is made for them by an individual cast of hypoallergenic acrylic. Due to this, they are perfectly and reliably placed in the ear, and are almost invisible from prying eyes. Individual manufacturing of internal hearing aids is done at the main office. Every year our masters pass specialized courses on training and advanced training with the support of Unitron, which allows them to produce high-quality products.
6
Hearing device service and repair
The hearing aid is a very sophisticated electronic device. Never try to repair it yourself! It may result in a malfunction of the device and will void your warranty for the product. If the problem persists, contact your hearing healthcare professional, or contact technical support. Repairing and maintenance of hearing aids is done at the main office.
7
Production of individual earmolds
Earmolds are an integral part of modern BTE hearing aids. They are made individually of the impression of the ear from solid (acrylic) and soft (silicone) hypoallergenic material. The production of individual earmoulds will help to fix better the hearing aid, transfer sound from the hearing aid to the eardrum and provide optimal sound, prevent the effect of "feedback" and eliminate whistling. Individual inserts can be manufactured not only on standard and powerful hearing aids, but also on receivers (remote telephones) or a slim tube of miniature BTEs. In addition, our masters can make individual ear buds.
8
Manufacture of personal hearing protection (ear plugs)
Individual ear protection, above all, are ear plugs. They help protect the hearing from the influence of the external environment, from loud noises and excessive noise. Individual hearing protection is recommended to use when swimming, with increased noise.
9
Departure to the house
If you do not have the opportunity to come to us, then you can always call and agree on the departure of a specialist to your home.
Contacts
Hearing center (main office)
Lykianivska
18 Melnikova st., Childrens hospital №8 (admin.office)
tel.: (044) 383-11-64, (094) 927-81-64
Skype: vashsluh
Opening hours: Mn. – Fr. 9:00 a.m. – 18:00 p. m.
Hearing healthcare office
Livoberezhna,
4a Raisy Okipnoi st., Сoworking center, office 3
tel:(044) 383-96-62, (067) 804-81-49
Opening hours: Mon. – Fri. 9:00 a.m. – 18:00 p.m.
Sat. and Sun. by preliminary appointment